FAQ

Frequently Asked Questions

General

Sender ID is a unique identifier used in SMS messaging to indicate the originator of the message. In simpler terms, it’s the name or number that displays as the “sender” when someone receives an SMS on their phone.
You can choose and create your own sender id and request to our team. Sender ID support maximium characters is 11 include space. Duration: Depending on the country or region, this chosen Sender ID might need registration. Some countries have strict regulations where only registered Sender IDs are allowed for A2P (Application-to-Person) messaging.
From Plasgate can be send sms to international.
To avoid the misunderstand between each side about SMS body counting Or SMS content length store over one SMS part in a single text SMS. We would like to provide the proof that define the calculation SMS content is incorrect. • How SMS credits are count & SMS Length Calculation Explained Standard SMS of 1 SMS credit is 160 characters long which includes spaces. Multi-part SMS Message is defined when you use or send more than 160 characters SMS message. Though credits are counted in multiples, but the SMS Message will be delivered as one single message to the Recipient’s Mobile. While sending SMS, GSM 03.38 Character Set is used. GSM 03.38-character set characterizes GSM 7 bit alphabet with extension table and GSM 8 bit data encoding. When sending SMS using non-GSM 03.38 characters, the SMS gets terminated as UNICODE Message. Even if you have a single non-GSM character, the whole message gets converted as Unicode message. • Why from 2nd SMS credit is counted for 306 characters instead of 320 characters? To deliver as a Single Text Message while combining the multi-part SMS then few headers need to be combined and takes up the extra 7 characters space from every 2nd message. The same applies with Unicode message when you use non-GSM characters set but here it takes 3 characters space from every 2nd message. GSM 7 Bit Alphabet Calculation Chart No. of Characters in SMS Content No. of SMS Credits Considered 160 Characters (Standard SMS)   1 SMS Credit / Unit 306 Characters (Multi-part SMS) (2 *153 characters)   2 SMS Credits / Units 453 Characters (Multi-part SMS) (3 *153 characters)   3 SMS Credits / Units 612 Characters (Multi-part SMS) (4 *153 characters)   4 SMS Credits / Units Unicode SMS Length Calculation (Language other than English) No. of Characters in SMS Content No. of SMS Credits Considered 70 Characters (Standard SMS) 1 SMS Credit / Unit 134 Characters (Multi-part SMS) (2 * 67 characters) 2 SMS Credits / Units 201 Characters (Multi-part SMS) (3 * 67 characters) 3 SMS Credits / Units 268 Characters (Multi-part SMS) (4 * 67 characters) 4 SMS Credits / Units

Service

Here are some common types you might encounter from Plasgate to use on: - REST APIs and HTTP API: The most common type, using lightweight HTTP requests and simple formats like JSON to interact with data and our services. Easy to understand and integrate with. ( Refer to link document ) - SMPP: Short Message Peer-to-Peer Protocol, We also offer with below peer-to-peer from our system interface that can be peer by public domain and VPN private tunnling.
Here's a general guide to obtaining an API key from our system portal ( Restful API): To generate API token from our system portal required you to follow few steps as below: - Login to Plasgate web portal application https://cloud.plasgate.com - General --> SMPP & API --> SMS Gateway ( CLick Generate Key, Rename and insert your server domain address or your IP address for trust domain allowance )
Body form data supported is: JSON Data.
API document support: https://cloud.plasgate.com/support/